CHASE bank users are reporting problems logging into their accounts online and through the mobile app.
Customers are citing an Internal Server Error after clicking "Sign in" while using Firefox, Chrome, and the Chase mobile app.
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The problems were reported on Downdetector this morning after many users were having trouble logging in.
Nearly 60 percent of customers were experiencing the most issues signing in to their accounts with the web login with 40 percent coming from the app.
One Twitter user wrote: "Is Chase bank down? I keep getting 'Internal Server Error' when I try to access the bank accounts on desktop."
The Chase support Twitter was quick to respond to users replying to one: "Thank you for bringing this to our attention. On the Chase Mobile app, we recommend uninstalling, turning your phone off/on and reinstalling."
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"If you're on the desktop site, please clear your cache/cookies and navigate back without using a favorite or bookmark," Chase added.
The reports come 10 days after others were experiencing the issues with the site and app.
One Downdetector user wrote: "Saw a weird transaction on my credit card and quickly went to my account to lock my card and in the website it says 'Important: It looks like this isn't working right now.' Now I am concerned."
Just days before that, another user said: "Can NOW sign on but NO MONEY!"
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Chase bank has not immediately responded to The U.S. Sun for comment.
OTHER CHASE NEWS
The major bank is planning on investing $14billion into new technology, new branches, and more bankers and traders.
Despite the recent cuts to its mortgage sector, investing has been a major strategy for Chase.
Last month its announced plans to hire over 500 small business bankers over the next two years.
The new hiring should grow the Chase Business Banking workforce by 20 percent.
Chase said in a press release that the new employees will "help support and grow Chase’s five million small business clients through financial advice as well as deposit, credit, and cash management products."
Earlier this year, the company shelled out $3million to the Columbus Urban League & women entrepreneurs across Central Ohio.
Plus, Chase awarded an additional $10million as part of a five-year commitment to Tech Equity Miami.
Additionally, it will also give the first $2million of that commitment to four Miami-based organizations including BrainStation, CodePath, Rebrand Cities, and YWCA of South Florida, in partnership with gener8tor.
The company will teach web development and audit services, social media strategy education, mentorship, and other open-source training resources.
Read More on The US Sun
Earlier this year, The U.S. Sun revealed that a popular bank was closing dozens of branches.
Plus, a bank change is now allowing millions of Americans to get paid two days early.
